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Online shopping rises, spending stays steady

Kiwi shoppers spent $1.39 billion online on physical goods in the second quarter of 2024 (Q2 2024), up 1% from the same period last year (Q2 2023)

eCommerce Market Sentiments Report 2024 Download

Our annual look at how online retailers and shoppers saw the last year and what they are expecting and prioritising in the year ahead.

Shoppers talk about their preferences

2023’s tough economic conditions saw shoppers to make their money go further.

Customer-first with Foxtrot Home

Kiwi online retailer Foxtrot Home discusses how their business continues to grow by building a brand that focuses on customer engagement and integr

eCommerce Spotlight

Our regular and timely update on the latest numbers, trends and insights driving online spending.

Online shopping rises, spending stays steady

Kiwi shoppers spent $1.39 billion online on physical goods in the second quarter of 2024 (Q2 2024), up 1% from the same period last year (Q2 2023)

The search for value continues

Kiwis spent $1.39 billion online on physical goods in the first quarter of 2024 (Q1 2024).

How online shoppers navigated 2023’s rough economic seas

Online spending reached $5.8 billion for 2023, just 4% below 2022’s level.

Market Sentiments Report & The Full Download

Our annual deep-dive into all the key online shopping numbers, trends and insights, and what they mean for your business.

Tools & Resources

A range of interesting and useful tools and resources to help you and your business grow.

The value of care

Not Socks see themselves as a service entrusted by customers to express the language of care. See how this philosophy has seen them grow to new heights, despite a tough economy and increased competition.

Are you ready for Peak Q4 2024?

The fourth quarter (October - December) is generally the most important in an online retailer’s calendar, with a significant lift in spending over

Top 10 Tips for Delivery Excellence in Peak and Beyond

A great delivery experience can help drive your online success1,  something that’s top of mind for peak shopping events this year.