Parcel visibility

NZ Post understands the importance of visibility and transparency to online shoppers. Renowned neuroscience educator Nathan Wallis joins us in the first of this three-part video series where he shares why online businesses cannot underestimate the importance of visibility in the customer journey.
 

Take our free visibility audit for your business

If you’re looking to improve your customer experience with better visibility and transparency, take our free visibility audit.

Go to visibility audit

father and son shopping online

Peak 25 insights to drive Peak 26 success

Every year, the final quarter (Q4) – from Labour Weekend through to year end – is the most important trading period for most retailers. Kiwi shopper habits have continued to evolve with the economic conditions of recent years, and Peak 2025 was no exception.
woman shopping online

Online retail grows as cautious confidence returns

The first half of 2026 is showing us the early signs of a retail recovery. Online spending in the first half of 2026 was up 12% compared to the same period in 2025.