Parcel visibility

NZ Post understands the importance of visibility and transparency to online shoppers. Renowned neuroscience educator Nathan Wallis joins us in the first of this three-part video series where he shares why online businesses cannot underestimate the importance of visibility in the customer journey.
 

Take our free visibility audit for your business

If you’re looking to improve your customer experience with better visibility and transparency, take our free visibility audit.

Go to visibility audit

Content topic
Content type
Tools & Resources
Customer collecting NZ Post parcel

Record transaction levels drive 2024’s online growth

Kiwi shoppers spent over $6.09b online in 2024, 5% more than they spent online in 2023. Online grew despite tough economic conditions which saw overall retail spending down 1.7%.
Woman holding a pen and writing on a pad

What made Q4 2024 a standout season for online shopping?

Online shoppers spent $1.73 billion in Q4 2024, up 9% on Q4 2023. The quarter’s spending peak was not only higher than last year, but held up longer, adding to a strong quarterly performance.