What do the experts think?

Prof. Jonathan Elms from Massey University Business School shares his thought on how COVID has changed the online world, why and what retailers can do to capitalise on the new opportunities.

Wayne Kennerley

Taking on the grocery giants

The Kennerley Group and NZ Post
report pages on a table

eCommerce Market Sentiments 2026

This year’s Market Sentiments report brings shopper and retailer research together into nine integrated insights. Each insight explores what’s changing, why it matters to your business, and what you can do to respond.