What do the experts think?

Prof. Jonathan Elms from Massey University Business School shares his thought on how COVID has changed the online world, why and what retailers can do to capitalise on the new opportunities.

Content type
Latest eCommerce Insights
Lady with laptop conscious shopping

Q1 2024 - The search for value continues

The search for value continues Kiwis spent $1.39 billion online in the Q1 2024, up 2% on Q1 2023. Online’s continued growth this quarter was driven by 19% more online transactions than the year before.
Woman sitting next to a laptop with credit card in hand

Q1 2023 - the economic cut back

A review of online shopping numbers and trends in the first quarter of 2023, exploring the impact that tough economic conditions had on shopping behaviour.