NZ Post Product innovation

Tune in to hear about product innovation at NZ Post, where we’ll be addressing key trends and highlighting new features & services for our same day courier and eCommerce customers.  

Hosted by Media Lead Greta Parker and GM of Business Marketing Chris Wong, this webinar will also introduce Sian Roosenbrand, Digital Director at NZ Muscle – who’ll be sharing NZ Muscle’s experience in offering something new to improve their own customer experience.
 

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Tools & Resources
Customer collecting NZ Post parcel

Record transaction levels drive 2024’s online growth

Kiwi shoppers spent over $6.09b online in 2024, 5% more than they spent online in 2023. Online grew despite tough economic conditions which saw overall retail spending down 1.7%.
Woman holding a pen and writing on a pad

What made Q4 2024 a standout season for online shopping?

Online shoppers spent $1.73 billion in Q4 2024, up 9% on Q4 2023. The quarter’s spending peak was not only higher than last year, but held up longer, adding to a strong quarterly performance.