Expert Opinion

Practical ideas to attract new shoppers to your online store and to grow the value of existing customers.

Welcome to The Full Download 2021, our annual in-depth review of eCommerce in New Zealand. With the emergence of Covid, 2020 was a watershed year for online shopping.

Who’s buying Kiwi products around the world and how to get them there? NZ Post share their insights.

Find out more about how the Government’s latest initiative can support your digital adoption.

NZ Post’s Chris Wong tells us about the top 5 trends shaping eCommerce in 2021.

See how NZ Post got ready for November sales and how we managed the big volumes.

Online sales through Black Friday, Cyber Monday, Singles Week, leading into Christmas, usually see a big spike. What can we expect this year?

Watch strategist, Debbie Humphrey from Spring talk about the challenges and opportunities of business growth during a recession.

Prof. Jonathan Elms from Massey University Business School talks to us about how COVID-19 has changed the online world and what that could mean for retailers.

Welcome to our third Full Download, our annual in-depth review of eCommerce in New Zealand. This time round we are focused on the retailer, highlighting the trends and the consumer behaviours that continued to drive their growth across all sectors in 2019.