Did the rise in alert levels accelerate the growth in online shopping or was it more of the same? How did their online spending patterns compare to the first lockdown? And to the rest of NZ?
Prof. Jonathan Elms from Massey University Business School talks to us about how COVID-19 has changed the online world and what that could mean for retailers.
Welcome to our third Full Download, our annual in-depth review of eCommerce in New Zealand. This time round we are focused on the retailer, highlighting the trends and the consumer behaviours that continued to drive their growth across all sectors in 2019.
In our second in-depth analysis into the state of eCommerce in New Zealand, we look at the changes in online shopping and consumer behaviour over 2018.