eCommerce Market Sentiments 2025 Download

Insights to drive your eCommerce growth

Welcome to eCommerce Market Sentiments 2025, our annual deep dive into how online retailers and shoppers saw the last year and what they are expecting in the year ahead.
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In the latest Report

In depth study

"What should I charge for delivery?"

Our first-of-its-kind delivery
pricing study will help you
work out the right delivery
strategies for your business.

In depth study

The rise of overseas shopping

Kiwi shoppers are buying
from all around the world.
Find out what they’re buying,
from where and what’s driving them.

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Download our latest report for valuable insights to grow your business

Top 10 tips for delivery excellence during Peak and beyond

During Peak, when order volumes increase and customer expectations are at their highest, even small improvements to the delivery experience can have a meaningful impact on customer satisfaction and loyalty.
Retailer printing shipping label

How to show up and stand out with AI this Peak

When customers start their shopping journey with AI, being easy to find can be just as important as having a great offer.